Shipping policy
Shipping Policy
Last Updated: September 20, 2026
Thank you for shopping with VisionBazzar. We aim to process and deliver your orders as quickly and safely as possible.
1. Order Processing
Orders are generally processed within 1–3 business days after successful payment and order confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
2. Shipping Time
Once your order has been dispatched, the estimated delivery time is generally:
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Standard Shipping: 3–7 business days
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Remote Areas: Delivery may take additional time
Delivery times are estimates and may vary depending on your location, courier availability, weather, holidays, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
We may occasionally offer free shipping promotions subject to the terms of the promotion.
4. Order Tracking
Once your order has been shipped, we may provide a tracking number through email, SMS, WhatsApp, or your order details page, depending on the shipping service used.
5. Delivery Delays
VisionBazzar is not responsible for delays caused by courier companies, incorrect or incomplete delivery addresses, natural disasters, strikes, public holidays, or other circumstances outside our control.
If your order is significantly delayed, please contact our customer support team.
6. Incorrect Address
Customers are responsible for providing a complete and accurate shipping address.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.
7. Damaged or Missing Package
If your package arrives damaged, please contact us as soon as possible with your order number and clear photographs/videos of the package and product.
For a missing delivery, please contact us so we can investigate with the courier service.
8. International Shipping
If international shipping is available, additional customs duties, taxes, or import charges may apply. Such charges are the responsibility of the customer unless otherwise stated at checkout.
9. Contact Us
For questions regarding shipping or your order, please contact:
Email: [Your Customer Support Email]
Phone/WhatsApp: [Your Contact Number]
Business Hours: [Your Business Hours]